VAT appears on invoices issued by you *only if your company is VAT payer *.

To mark your company as a VAT payer, go to ‘My Company’ from the top right menu, then change your company details by checking ‘VAT Payer’.

*Note*: invoices already saved will not take over these changes. Find details by clicking here.

You can always change your company data. Click on your company name in the top left corner, or select ‘My Company’ from the top right menu.

Here, you can change all your company information that appears on your invoices.

*Note* but: on the already generated invoices, the data will not be updated. To update them, follow these steps.


You can add as many bank accounts you want on the invoice. To do this, follow the steps in the pictures below:


All the accounts you enter can appear on the invoices by selecting  ‘displayed by default’, or by checking the accounts you want when you edit the invoice. The accounts checked with ‘displayed by default’ will appear  by default in the invoices header (and others documents) – with no need to be selected when you issue a document.

*Note!* On invoices already issued, these changes will not be automatically retrieved. If you want the newly added accounts on the invoices already issued to appear, you must open those documents again and select the accounts in the lower-right corner as shown below:

If you have generated and accepted an adhesion agreement and in time your company data has changed, we suggest that you update the contract data by regenerating a new one by following the steps in the following images:

  1. Click on  ‘My company’ from the top right.

  1. Click on ‘Branch offices’. In the new opened page, complete the branch office data and remember to save the information.

       3. If you want the branch office to appear on the invoice (whether you have one, or you have to choose from several), when you edit the invoice, do not forget to explicitly select the branch office:

Note: on already generated invoices, the data will not be updated. To update them, follow these steps.

Once an invoice has been saved, any changes made to the data used on the invoice (customer data, your business, bank accounts, addresses, etc.), *will not be automatically updated into the invoice*.

This ensures the integrity of an invoice no matter what happens later.

If you want to modify the data on an already saved invoice, you will need to enter the invoice edit form (the invoice must be reopened if it is no longer draft), and you will have to check on the form the updating box.

If you’ve changed your bank account and want to add your new account instead of the old one on an already issued invoice, check the box in the lower-right corner.

Do not forget to update the information!

If you want your company logo to appear on the invoices and other generated documents, follow the steps in the following pictures:

For good display quality, the image should have a width of about 400 pixels. The accepted formats are JPG, GIF şi PNG.

If you use the ‘invoice + receipt on A4’ template and you want the invoice logo size to be equal to the size of the logo in the receipt, you will need to use a logo that is larger than the height – for example 400×180 pixels.

Note: All documents issued before adding or changing the logo, will remain unchanged. To regenerate them with the new logo / new logo, you will need to edit them by checking the box as shown below:

Starting January 1, 2013, the new VAT system came into force, which, for some companies, requires payment of the tax on the invoice payment, not the invoice issue.

Check out here if to your company applies VAT on payment.

If you fall into the above category, you are required by the fiscal code that from January 1, 2013, on all your issued invoices to appear ‘VAT on payment’ note. To enable this option, follow these steps:

  1. From your account on, click on the ‘My Company’ menu.

      2.Check the ‘Pays VAT on payment’ box in the ‘Tax and fiscal data’ submenu.

From now on, the ‘VAT on payment’ will appear on all invoices issued by you, placed below the due date.

If for some reason you want to issue an invoice that does not show the ‘VAT on payment’ then in the invoice:

– Click on ‘Special VAT’ VAT on payment’;

– then unselect the ‘VAT on payment’ box.

If you have any doubts about paying VAT on payment, ask the accountant. You can read more on this topic here.

Authorized persons or companies not registered for VAT purposes will use the VAT code of the Intra-Community Operators Register (IOR) when issuing intra-Community invoices. Read more here.

If you are in this situation, then go to the ‘Tax and fiscal Data’ on ‘My Company’ Menu and fill in as follows:

– write the CIF into the corresponding box (you will use it on your internal invoices);

– write the VAT code (RO followed by the number) into the appropriate box (you will use it on intra-Community invoices).

DON’T CHECK ‘VAT payer’ box.

You now have all the correct data so you can easily issue both internal invoices and intra-Community invoices.

So if you issue an invoice in Romania, you will select the CIF (and the invoice will not contain the VAT column).

If you issue an invoice in the EU, you will select the VAT code for intra-Community transactions, and in this case:

– the invoice will contain the VAT column;

– VAT is 0;

– in the ‘Notes’ box, should specify the reason why the transaction is exempt from VAT (for example, ‘Excluded under Art 143 lit b, c’ or which applies to you).

You can always quit your account at and delete the data associated with your account. To do this, follow the steps in the following pictures:


Then click on ‘ subscription’, where you will have the ‘Delete Account’ option.

By pressing the ‘Delete account’ button and confirming the action, all data associated with your account will be deleted. You will no longer receive any messages or notices.